Mark Grimes

Professor of Practice

Mark Grimes


Mark Grimes is a Professor of Practice in the Decision and Information Sciences Department in the Bauer College of Business at the University of Houston. Mark completed his Ph.D. in Management Information Systems at the University of Arizona in 2015. While at the University of Arizona, Mark worked as a research associate for the National Center for Border Security and Immigration (BORDERS), a Department of Homeland Security center of excellence, where he conducted research related to rapid screening, deception detection, information systems security, and other border security topics.

Mark's primary stream of research focuses on analysis of human computer interaction behaviors such as typing and mouse movements to detect changes in emotional and cognitive states. Mark has been a co-PI on over $220,000 of funded research, and his work has been published in highly respected IS journals and conferences. He has presented his research before a variety of security-oriented groups including the Southwest Border Management Summit, the 111th Military Intelligence Brigade, the International Information Systems Security Certification Consortium, the Center for Identification Technology Research, and numerous government stakeholders.

Research Interests

  • Human Computer Interaction
  • Conversational Agents
  • Deception Detection
  • Judgment and Decision Making

Selected Publications

  • Giboney, J. S., Schuetzler, R. S., Grimes, G. M. (2023). Know Your Enemy: Conversational Agents for Security, Education, Training, and Awareness at Scale. Computers & Security, Volume 129, 103207.
  • Grimes, G. M., Schuetzler, R. S., Giboney, J. S. (2021). Mental models and expectation violations in conversational AI interactions. Decision Support Systems, Volume 144.
  • Schuetzler, R. S., Grimes, G. M., Giboney, J. S., Rosser, H. (2021). Deciding Whether and How to Deploy Chatbots. Management Information Systems Quarterly Executive, Volume 20, Issue 1.
  • Schuetzler, R. S., Grimes, G. M., Giboney, J. S. (2020). The impact of chatbot conversational skill on engagement and perceived humanness. Journal of Management Information Systems, 37 (3), 875-900
  • Jenkins, J. L., Proudfoot, J. G., Valacich, J. S., Grimes, G. M. & Nunamaker, J. F. (2019). Sleight of Hand: Identifying Concealed Information by Monitoring Mouse-Cursor Movements. Journal of the Association for Information Systems, 20(1), 1-32
  • Grimes, M., Marquardson, J. (2019). Quality matters: Evoking subjective norms and coping appraisals by system design to increase security intentions. Decision Support Systems, Volume 119, 23-34.
  • Schuetzler, R. S., Grimes, G. M., Giboney, J. S. (2019). The effect of responsive automated conversational agents on perceptions and behavior during deception. Computers in Human Behavior, Volume 97, 250-259.
  • Schuetzler, R. S., Giboney, J. S., Grimes, G. M., Nunamaker, J. F. (2018). The influence of conversational agent embodiment and conversational relevance on socially desirable responding. Decision Support Systems, Volume 114, 94-102.
  • Grimes, G. M., Valacich, J. S. (2015). Mind Over Mouse: The Effect of Cognitive Load on Mouse Movement Behavior. International Conference on Information Systems. Fort Worth, TX. December 13-16, 2015.
  • Jenkins, J. L., Grimes, M., Proudfoot, J. G., & Lowry, P. B. (2013). Improving Password Cybersecurity Through Inexpensive and Minimally Invasive Means: Detecting and Deterring Password Reuse Through Keystroke-Dynamics Monitoring and Just-in-Time Fear Appeals. Information Technology for Development, 20(2), 196-213.
  • Grimes, G. M., Jenkins, J. L., & Valacich, J. S. (2013). Exploring the Effect of Arousal and Valence on Mouse Interaction. International Conference on Information Systems. Milan, Italy. December 15-18, 2013.

Contact Info

MH 290H
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  • BZAN 6354: Database Management Tools for Business Analytics
  • BZAN 6356: Advanced Database Management Tools for Business Analytics
  • MIS 3376: Business Applications of Database Management Systems
  • MIS 7373: Business Applications of Database Management Systems
  • MIS 8397: Current Theories in MIS
  • MIS 8397: Survey of MIS Research


PhD - University of Arizona
MBA - Belmont University
BBA - University of Mississippi