Dorothy Lianlian Jiang

Assistant Professor

Dorothy Jiang

Bio

Please visit my personal website for more information. https://sites.google.com/view/lianliandorothyjiang/home

Research Interests

  • Topics: Digital Platform Design & Strategy, Healthcare IT, Human-AI Interaction and Business Analytics
  • Methodologies: Econometrics, Natural Experiments, Machine Learning, Lab Experiments

Publications

  • 7. Shen, Y., Jiang, D.L., Andritsos, D. & Li, X. "Spillover Effects from Health Information Systems Integration: Evidence from Prescription Drug Monitoring Programs," Accepted at Journal of Operations Management (JOM).
  • 6. Hou, J., Jiang, D.L., Ma X. & Gopal, A. "The Costs of Ambiguous Information Disclosure: On the Unintended Consequences of Providing Restaurant Hygiene Scores on Platforms in the United States," Accepted at Information Systems Research (ISR).
  • 5. Jiang, D.L., Ye, S., Zhao, L. & Gu, B. (2025). "Do Reductions in Search Costs for Partial Information on Online Platforms Lead to Better Consumer Decisions? Evidence of Cognitive Miser Behavior from a Natural Experiment," Forthcoming at Information Systems Research (ISR).
  • 4. Jiang, L.D., Hou, J., Ma X. & Pavlou, P. (2024). "Punished for Success? A Natural Experiment of Displaying Clinical Hospital Quality on Crowdsourced Review Platforms," Forthcoming at Information Systems Research (ISR).
  • 3. Jiang, L.D., Ravichandran, T. & Kuruzovich, J. (2023). "Review Moderation Transparency and Online Reviews: Evidence from a Natural Experiment," MIS Quarterly, 47(4): pp. 1693-1708
  • 2. Jiang, D., Jiang, L.D., London, J., Grover, V. & Sun, H. (2022). "Everything Old Can Be New Again: Reinvigorating Theory Borrowing for the Digital Age," MIS Quarterly, 46(4): pp. 1833-1850.
  • 1. Jiang, L.D., Jiang, D. and Grover, V. (2017). "The Sphere of Influence of Information Systems Journals: A Longitudinal Study," Communications of the Association for Information Systems, (41): pp. 150-178.

Working Papers

  • Jiang, D.L., Meng, Z., Yang, L., Li, X. & Guo, J. "Delegating Decisions to AI: Post-Delegation Shifts in Manual Investment Risk," Under review at Information Systems Research (ISR).
  • Jiang, D.L.*, Zhao K.*, Wang, W.* & Zhang, X. "When Money Meets Mission: Rethinking Financial and Social Commitment Alignment in Impact Investing," Under review at Management Science. (* These authors contributed equally)
  • Jiang, D.L., Zhao, L. & Gu, B. "Catering to the Majority: How AI Training Bias Marginalizes Niche Vendors on Online Platforms," Preparing for submission to Information Systems Research (ISR).
  • Ma X., Wang, H. & Jiang, D.L. "Understanding Challenges Faced by Digital Platforms in Promoting DEI for Small Retailers: Evidence from the Disclosure of LGBTQ Identity," Preparing for submission to Management Science.

    • Academic Associations & Editorial Boards

    • Information Systems Research (ISR)
    • Editorial Review Board 2024-

    Contact Info

    Phone:
    713-743-3749 
    Email:
    ljiang@bauer.uh.edu
    Room:
    MH 280C
    Website:
    Visit Web Site

    Education

    Ph.D., Management Information Systems, Rensselaer Polytechnic Institute (RPI), 2019
    MS., Management Information Systems, Clemson University, 2015
    MS., Computer Science, Peking University, 2012