Health Care Management Certificate in Business Excellence

Earn your Health Care Management Certificate in Business Excellence by completing 18 days (18 Business Excellence Credits or BECs) of classes over four years.

Health Care Management Certificate in Business Excellence Plan:

The following classes would fulfill the requirements for a Health Care Management Certificate in Business Excellence: Ten days (BECs) of core classes are required and the remaining eight days (BECs) may be chosen from any of the elective classes.

CLASSBEC

Core Courses

10 BECs

Data Analytics for Decision Making and Problem Solving:
This course presents an overview as well as practical guidelines for applying analytics and data to complex business decisions as they arise. The textbook used in the course will be Profit from Science, written by the instructor.

  • How to frame a business problem correctly
  • The use and role of Subject Matter Experts
  • The problem solving process

1.5 BECs

Health Care Accounting & Finance:

  • Health Care-specific accounting
  • Health Care finance & decision-making
  • Health system mergers

2 BECs

Health Care Management & Operations:

  • Overview of health care operations
  • Management of staff
  • Management of physicians

1.5 BECs

Health Care Strategy & Innovation:

  • Strategic methods & approaches
  • Innovation in Health Care
  • Strategic Group Project

1 BEC

Health Care Supply Chain Management:

  • Demand management & forecasting
  • Critical paths
  • Inventory management & Just-in-Time

1 BEC

Leading Change:
Key concepts and knowledge that will help not only to understand the nature of high performance teams but also to develop and sustain them in practice.

1 BEC

Leading High Performance Teams:
Course provides participants with key concepts and knowledge that will help them not only to understand the nature of high performance teams but also to develop and sustain them in practice.

1 BEC

Managing Human Resources:
The workshop looks at a number of functional HR areas including staffing, training and development, performance management, and compensation and benefits.

1 BEC

Elective Courses

Choose 8 Electives

Developing Leader Character:
Discusses the concrete behaviors associated with different eleven character dimensions (accountability, drive, collaboration, courage, justice, temperance, humility, humanity, integrity, transcendence, and judgement), and illustrates how these behaviors can be developed.

2 BECs

Digital Marketing:
Content Marketing, SEO, Social Media Marketing and Web Analytics.

4 BECs

Global Business Culture:
This workshop will explore differences in country cultures around the world and their implications for management.

1 BEC

Leadership Development:
Focuses on maximizing the effectiveness of leaders at work. Topics include self-awareness, leadership theories, and transformational and inspirational leadership.

1 BEC

Organizational Problem Solving:
Creates a “database” with useful concepts from the field of management, along with improving problem solving skills.

1 BEC

Using Lean Principles in Health Care:

  • LEAN history, terms, applications
  • LEAN approaches
  • LEAN Group Project

1 BEC

3D Leader:
Applies state-of-the-art research in situational awareness and leader effectiveness

1 BEC

Understanding Psychology of Employees:
Diagnose the personalities of your employees and implement employee-specific plans to deal with them (including high-maintenance, problem employees)

1 BEC

 


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