Leading High-Performance Teams

Upcoming Dates: Available Soon
Time: 9 a.m. - 5 p.m.
Cost: $1,420
Location: UH Campus

Course Description

This course provides participants with key concepts and knowledge that will help them not only to understand the nature of high-performance teams but also to develop and sustain them in practice. Course material integrates research and best practice from human resources management, organizational behavior, organizational psychology, leadership science, social psychology, personality psychology, sociology, and history.

The course is designed to apply: (a) knowledge of the characteristics of high performance teams (differentiating them from other types of teams and work groups) and (b) assessment methodologies to prepare the participants to position their teams to achieve and sustain high performance status in both leader and non-leader roles.

Competencies

• Teamwork
• Critical Thinking
• Decision Making
• Communication
• Responsibility
• Problem Solving

Course Takeaways

• Establish Focus: develop and communicate goals to support the organization mission
  • Align the team’s goals with the strategic mission of the business
  • Ensure everyone on the team understands how their work supports the organization mission
• Providing Motivational Support: The ability to enhance the team’s commitment to their work
  • Recognizing and rewarding achievements and contributions
  • Identify and tackle morale problems
• Fostering Teamwork: The ability to get the team to work together
  • Listen and respond with constructive feedback to ideas and proposals
  • Provide opportunities for learning and development for team members
  • Promotes cooperation within the teams and with other units
• Empowering Others: ability to inspire the team to be successful
  • Delegate significant responsibility and authority
  • Encourage team to set their own goals
  • Encourage creative thought

Prerequisite

Work experience is highly meaningful but not necessary.

Learning Outcomes

By the end of the course, participants are likely to:

• Distinguish high performance teams from other types of teams and work groups.
• Understand the multiple steps to achieve and sustain high performance status.
• Leverage a better understanding of how individual differences in personality affect team processes and be positioned to adopt long-term strategies that enhance their political and social skill (i.e., yielding a higher “Team Emotional Quotient” or TEQ). Some aspects of team functioning are outside of one’s influences. Enhancing one’s own TEQ is critical and within one’s capability to address.

Course Schedule

Time	Discussion Topics	Assignment
9 - 9:30 a.m.	Introductions, course objectives and takeaways
9:30 - 10:30 a.m.	Defining and differentiating high-performance teams
10:30 - 10:50 a.m.	Break and email catch-up
10:50 a.m. - 12 p.m.	Psychology of team dynamics and phases of team development
12 - 1 p.m.	Lunch
1 - 2:30 p.m.	Understanding individual differences in personality that affect team functioning
2:30 - 2:50 p.m.	Break and email catch-up	Self-Assessment I
2:50 - 5 p.m.	Developing your Team Emotional Quotient (TEQ)	Self-Assessment II and preliminary action plan

Instructor