Supply Chain / Operations Management and Strategy

Overview, Current Issues and Challenges

(.8 CEU)

COURSE DESCRIPTION
Supply Chain / Operations Management (SC/OM) brings together the areas of Marketing, Engineering/Product Development, Accounting, Finance, MIS, and General Management to solve problems that ultimately focus on fulfilling customer expectations – i.e. generating revenue. Decisions made regarding SC/OM are at the heart of an executive’s (and their management team’s) strategic plan and success – to varying degrees -whether large corporations or small businesses. Consider today’s supply chain / operations management success stories (Zara, ZAPPOS, Amazon, H&M, Unilever, Walmart, Apple etc.) as examples of top 10 enterprise/supply chain performers. Why are they successful? What challenges did they face? What risks did they overcome? This course will focus on key concepts and knowledge that will help students understand the challenges faced by business leaders in a rapidly changing global environment. The course will take a strategic view and will offer content and executive perspective on supply chain / operations strategies applicable to service and manufacturing enterprises.

PREREQUISITE
Work experience is highly meaningful but not necessary.

LEARNING OUTCOMES / COURSE OBJECTIVES
By the end of the course, students should have:


COURSE COST
$2,840

INSTRUCTOR
Gordon Smith, Ph.D. | Bio
Phone: 1-832-477-4393

COURSE STRUCTURE & MATERIALS
This course is discussion based and will include team (3-5 students) activities.

TENTATIVE COURSE SCHEDULE:

Day 1
Topic Discussion Topics/Assignment

SC/OM Overview
Why Supply Chain Matters

Couse Objectives / Takeaways
Case: Apple Inc.: Managing a Global Supply Chain
Articles:

Operations and Supply Chain Strategy

Case: Kristen’s Cookie Company
Articles:

Service Operations

Day 2
Topic Discussion Topics/Assignment

Matching Supply & Demand

Case: Bergerac Systems:
The Challenge of Backward Integration

Supply Chain & Value Creation    

Distribution Simulation
Articles:

Supply Chain Innovation

Case: Blockchain:
A New Solution for Supply Chain Integrity
Articles:

Supply Chain Strategic Thinking

Apple Inc.: Case Revisit
Team Presentations

Articles (Potential):

 


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