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Dr Keith Cox
Chapter 10 - Service Strategy
1.
Accounting Standards
2.
Ad that Changed Legal Rules
3.
Doctors Move to Webcams
4.
Future of Higher Education
5.
IBM Shift to Defined Contribution
6.
In-Store Clinics
7.
Law Firms Business Model
8.
Mobile Banks Gain
9.
Nurses in Tug-of-War with Doctors
10.
Real Estate Apps
11.
USAA Service Niche
