Robert Marley Houston, TX 77056

(713) 555-6789 | bobmarley@uh.edu | www.linkedin.com/in/bobmarley

EDUCATION

University of Houston, C. T. Bauer College of Business, Houston, TX	May 2018

Master of Business Administration (MBA), GPA: 3.8/4.0

Universidad Simón Bolívar, Caracas, Venezuela	January 2000

Bachelor of Science in Marketing and Information Technology, GPA: 4.7/5.0

PROJECTS

Supply Chain Analysis Project for Green Energy International

Conducted spreadsheet modeling and data analysis of ERP system and presented results showing potential cost savings of 23% to key stakeholders for Global Supply Chain segment.

Analyzed vendor contacts within the Global Supply Chain segment in support of process improvement initiatives for global organization.

EXPERIENCE

Big EnerG, Inc., Houston, TX	2006-present

Program Manager	2007-present

Promoted from Business Development after less than 1 year in a track that typically takes 3 years.

Led team of 5 engineers and marketing professionals to bring new online customer service tool to market.

Implemented changes to testing process, decreased error rates, and completed project ahead of schedule.

Developed online communication process that increased marketing reach and stayed 15% under budget.

Led implementation of in house and vendor systems. Coordinated teams of developers and vendors.

Business Development Manager	2006-2007

Conducted insight analysis of international customer and consumer data.

Presented promotion and pricing recommendations to the Marketing and Operations Departments, resulting in strategic changes in these areas.

Initiated and implemented customer insight analysis protocol to VPs of Marketing, Development, and IT.

Developed processes for mining data from old customer databases to prepare for transition to new system.

Butcher, Baker and Witt, Inc. (Marketing Consultant to Fortune 1000 Clients), Houston, TX	2003-2006

Consultant

Evaluated, staffed and managed 6-18 month projects with budgets of $200K - $4M and 2-12 personnel.

Increased profitability for clients as much as 35% by recommending direct mail / online marketing changes.

Designed and implemented customer research programs based on independent research conducted for clients primarily in the petroleum and energy industries.

Worked extensively with focus groups, surveys and data warehouse research for a variety of clients.

Developed online database systems, using SQL, Access and FrontPage, for tracking and improving efficiency of client services groups in global petroleum and utility companies.

Global Corp. Oilfield Services, Venezuela, Peru, Brazil	2000-2003

System Technician

Assisted in saving millions of dollars by developing a complex database system that tracked projects, supplies, costs and time lost throughout the South American drilling and oilfield operations.

System exposed significant inefficiencies and was used as a model for other divisions around the world.

ADDITIONAL SKILLS

Fluent in Spanish Proficient in C++ and SQL

ACTIVITIES

President, Bauer MBA Society	2015-Present

Volunteer, Humane Society of Houston	2012-2015