Fundamentals of Change Management:

How to Ride the Waves of Change in any Organization

COURSE DESCRIPTION
Organizational initiatives, programs and projects often encounter rough waters because the organization asks employees to do something different. Furthermore, initiatives muddy the waters when change management processes and tools aren’t aligned and integrated into the overall organizational and project management framework. This workshop focuses on the critical success factors and “must-do steps” to enable your organization to successfully manage change, and develop the company environment that fosters strong engagement, visible sponsorship and change process sustainability.

PREREQUISITE
Current project management work experience in a business or non-profit organization is highly meaningful but not necessary.

LEARNING OUTCOMES/COURSE OBJECTIVES
By the end of the course, students will have been introduced to the following topics:

WHO SHOULD ATTEND?

In this workshop you will learn how to apply a proven change approach that will work in any organization, regardless of size. Complete with tools and a roadmap that brings clarity to all your change management efforts and at the same time receive feedback on your change management plan from a highly experience Change Management Leader who has led and implemented over 50 change management projects in the U.S. and globally.

This workshop is for you if you are a:

COURSE COST
$1,065

INSTRUCTOR
Mark Hordes | Bio
Phone number: 713-416-1781
Email: Mark@hordesconsulting.com

COURSE STRUCTURE & MATERIALS

This course is 60% individual activities and instrumentations and 40% team based activities composed of 6-8 students. Each team is responsible for providing its own materials for all assignments, such as pens, paper, and computers. Instructor will provide business case documents, assessment instruments. There are no textbooks for this course.

COURSE SCHEDULE

Day Topic Key Takeaways In Class Assignment

1

Overview of Change Management

What this course is about?

What are the key takeaways?

What is changing now?

Components of a change plan


What is the business case for change?
How to assess readiness for change?

What is the makeup of a stakeholder Group?


Components of a communications plan

Individual/group activities

Discussion and small groups

Best practice discussion

Teams develop a Bus Case/Change

Individuals complete a Readiness Assessment Instrument

Team assignment to define key stakeholders given a Case Example

Teams develop/present a high level communication’s plan utilizing themes, senders, receivers, vehicles

2

Change Measurement, Engagement, Leadership and Sustainability

Utilizing the 8 Step Change Process:
How to measure change


Techniques for employee engagement



Managing resistance to change

Leadership essentials for change


Creating sustainability & coaching


Next steps in your change journey

Teams practice developing and presenting change management utilizing a Balanced Score Card Approach

Case presentation/examples/groups, Generate engagement activities

Teams list resistors and present

Individuals calibrate stages of change

Teams develop sustainability actions

Individual Change Action Plans

 


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CONTACT US: Cheryl Baldwin, Director:, 713-743-8984 | Adina Dawoodi, Program Manager